Concierge Services

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In hotels and certain other facilities, a concierge assists guests with various tasks like finding taxicabs, restaurants, and interesting places to visit. Additionally, there are private concierge service companies that cater to individuals or organizations and provide a whole range of services.

What Pre-Arrival Concierge Services (PCS) are offered by Riviera Maya Vacations?

Our Pre-Arrival Concierge Services (PCS) mean that a staff member will be assigned to assist you by making advanced reservations. Typically our services include travel arrangements, event planning, vacation planning, just to name a few. Prior to you ever leaving home, we will help you take care of as many of the details for your trip as possible. That way you can arrive relaxed knowing that together we have thought of everything.

We offer our Pre-Arrival Concierge Services (PCS) not only to clients that book through us but also to people who may choose to stay at hotels or villas that are not listed with us.

We also offer a Personal Guide Service (PGS) which means that we will provide a very well informed guide that will travel with your group.

...Lydia and her staff are very dedicated in meeting the needs of their clients. They communicate well and works with me to make sure every detail is covered ahead of time..." Laura Bush Wolfe, Owner Manager Club Akumal Caribe

Activities and Services

Activities are the “Fun Things” that you may want to do. Let us help you make all the arrangements ahead of time. Prearranged reservations allow you to have a worry free trip. Our experience as both travelers and as concierges is that the planning can be half the fun – and it is even more rewarding when you have someone to bounce your ideas off of. So don't hesitate to contact us, we will be delighted to help by email or by phone.

Services are those things you may very likely need. It can be anything from transportation to emergency numbers, cooks to caterers and everything in between. These are not necessarily the fun details but they are the ones that can make a world of difference when planning the perfect vacation or trip.


The "Fun Things" in and around the Riviera Maya. There are some of the world's most beautiful beaches, amazing eco-parks, archaeological sites and more.

For more information visit our Visitor's Guide to Mexico's Riviera Maya, Costa Maya and Beyond.


The important details from transportation to emergency numbers, cooks to caterers and everything in between.
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